Inside Sales Representative

• Competitive Pay! With our hourly base and generous bonus structure, a high performing sales rep, expect to earn $100,000+ a year!
• We pay almost 100% of your medical/dental/vision AND we pay 50% for your family!
• Work-life balance: PTO, flexible schedule, wellness programs, employee discounts and more!
• 401k Plan with a 100% match.
• Continuous career development opportunities

• Establish strong customer relationships to sell appropriate products and services.
• Convert leads from technicians' invoices and sales representatives' proposals into sales.
• Conduct outbound calls, emails, and other forms of communication to re-engage with cold leads.
• Conduct outbound calls for all unsold estimates for HVAC & Plumbing departments.
• Develop personalized and effective outreach strategies to capture the interest of potential customers
• Become an expert in your market area and understand customer needs.
• Generate excitement about the company and encourage positive word-of-mouth.
• Work closely with the team to set and achieve aggressive sales goals.
• Receive inbound calls and make outbound calls, scheduling service, maintenance, and follow-up appointments with competitive urgency.
• Introduce company offerings and identify client needs and challenges.
• Maintain accurate records of client interactions in the CRM system.
• Collaborate with field personnel and department managers to optimize appointment-setting strategies.
• Handle inbound calls from various sources, including TV, Radio, Direct Mail, Facebook, Search, and various other internet sources.
• Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives.
• The Inside Sales department will have monthly budget goals, typically 10% of monthly department revenue.
• We provide extensive resources, including best practices from Nexstar, to support ISRs and their managers in daily execution, planning, objection handling, and performance evaluation.

• 3+ years of outbound sales experience preferred and proven track record in sales
• Service Titan experience is highly desired
• Ability to handle rejection and maintain professionalism
• Excellent listening skills and can deliver an extraordinary customer experience
• Integrity and ability to promote a positive company image
• Exceptional organizational, follow-through, verbal and written communication skills
• Outgoing personality suitable for a fast-paced, goal-driven environment
• Highly motivated, flexible, with a positive attitude

Ambient Edge