Infrastructure Engineering Senior Advisor - Evernorth - Hybrid

The Cigna Group

  • Philadelphia, PA
  • $120,100-200,100 per year
  • Permanent
  • Full-time
  • 1 month ago
The Senior Solution Advisor designs, implements, and troubleshoots complex technical environments across the global enterprise. This position will represent the Virtual Workspace department as a member of the Infrastructure Engineering team. The CVW Engineering team has responsibility for infrastructures related to desktop virtualization, application virtualization, and remote access solutions. This will include but will not be limited to: Citrix Virtual Apps and Desktops, Citrix Cloud, Microsoft Azure, Azure Virtual Desktop, and other related technologies.The ideal candidate will have a background in multiple IT disciplines and be highly proficient in the following areas: workspace virtualization, application presentation, directory services, policy management, configuration management, and workflow automation.Responsibilities:
  • Designs and manages highly complex Virtual Desktop infrastructure solution, with an emphasis on delivering multi-user shared desktop platform and seamless applications.
  • Designs and manages solutions within Citrix Cloud and Microsoft Azure to drive cloud-first initiatives.
  • Plans and facilitates the migration and lifecycle of Citrix components for on-prem and cloud environments.
  • Key contributor to VDI improvement efforts, and acts as SME on cross-functional project teams.
  • Gathers and compiles accurate information to analyze risks and develop viable solutions.
  • Proactively improves or automates management processes using PowerShell or other scripting methods.
  • Plans high-impact changes to improve user experience, operational efficiency, and support processes.
  • Creates and maintains architecture diagrams, configuration runbooks, and operating procedures.
Qualifications:
  • High School Diploma; Bachelor degree in Computer Science or another relevant field preferred.
  • 10 years of experience working with desktop and application virtualization technologies.
  • 6 years of experience designing enterprise level solutions to enable a globally dispersed remote workforce.
  • Citrix Certification for CCA-V or CCP-V highly desired.
  • Experience leading migrations for PC workloads to virtual desktop or shared hosted desktop sessions.
  • Expert knowledge of “Citrix Virtual Apps and Desktops” components on-prem or “Citrix DaaS” in the cloud.
  • Advanced knowledge of VDI stack: presentation, brokering, provisioning, imaging, apps, and user layers.
  • Advanced knowledge of Active Directory, Group Policy, Windows OS, and Profile Management.
  • Advanced knowledge of cloud services such as: Citrix Cloud, Microsoft Azure, or Windows Virtual Desktop.
  • Familiar with project or work management concepts such as: ITIL, Scrum, LEAN, Agile, or DevOps.
  • Must be a self-starter with the ability to deal with shifting priorities as business needs evolve.
  • Must have strong verbal and written communication skills, and ability to openly discuss solution proposals.
  • Must build positive working relationships with team members, support staff, and business representatives.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 120,100 - 200,100 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit .About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

The Cigna Group