Infrastructure Engineering Senior Advisor - Evernorth - Hybrid
The Cigna Group
- Philadelphia, PA
- $120,100-200,100 per year
- Permanent
- Full-time
- Designs and manages highly complex Virtual Desktop infrastructure solution, with an emphasis on delivering multi-user shared desktop platform and seamless applications.
- Designs and manages solutions within Citrix Cloud and Microsoft Azure to drive cloud-first initiatives.
- Plans and facilitates the migration and lifecycle of Citrix components for on-prem and cloud environments.
- Key contributor to VDI improvement efforts, and acts as SME on cross-functional project teams.
- Gathers and compiles accurate information to analyze risks and develop viable solutions.
- Proactively improves or automates management processes using PowerShell or other scripting methods.
- Plans high-impact changes to improve user experience, operational efficiency, and support processes.
- Creates and maintains architecture diagrams, configuration runbooks, and operating procedures.
- High School Diploma; Bachelor degree in Computer Science or another relevant field preferred.
- 10 years of experience working with desktop and application virtualization technologies.
- 6 years of experience designing enterprise level solutions to enable a globally dispersed remote workforce.
- Citrix Certification for CCA-V or CCP-V highly desired.
- Experience leading migrations for PC workloads to virtual desktop or shared hosted desktop sessions.
- Expert knowledge of “Citrix Virtual Apps and Desktops” components on-prem or “Citrix DaaS” in the cloud.
- Advanced knowledge of VDI stack: presentation, brokering, provisioning, imaging, apps, and user layers.
- Advanced knowledge of Active Directory, Group Policy, Windows OS, and Profile Management.
- Advanced knowledge of cloud services such as: Citrix Cloud, Microsoft Azure, or Windows Virtual Desktop.
- Familiar with project or work management concepts such as: ITIL, Scrum, LEAN, Agile, or DevOps.
- Must be a self-starter with the ability to deal with shifting priorities as business needs evolve.
- Must have strong verbal and written communication skills, and ability to openly discuss solution proposals.
- Must build positive working relationships with team members, support staff, and business representatives.