Guest Service Agent
Berry Companies
- Bartlett, NH
- $16.00-18.50 per hour
- Permanent
- Full-time
- Must be able to handle multiple tasks and difficult situations while always maintaining a pleasant attitude
- Check-in/check-out services
- Always maintain a professional and welcoming tone of voice
- Support guest needs and work through guest issues professionally and promptly to meet Gold Crown Resort standards of service excellence.
- Be familiar with local events, activities and attractions depending on the season
- Keep front desk and all areas of front desk reasonably clean, organized and well stocked
- Keep the property safe and secure for guests and employees
- Follow all company policies and procedures
- Comply with privacy standards
- Respond to emergencies promptly
- Make reservations as necessary when Central Reservations is not available
- A passion and commitment to hospitality, teamwork, and fun.
- A commitment to fostering a supportive and engaging experience for your team members and guests.
- A willingness to learn and an openness to feedback, coaching, and mentorship.
- Must be able to work flexible hours
- Must be able to work days, nights, and weekends
- Paid Training
- Competitive Compensation
- Year-Round Employment
- A company that Supports Work/Life balance
- Employee Discounts
- Lodging & Travel Discounts
- Mentorship Programs
- Support for Community Involvement
- Company & Department Celebrations
- Career Development and Opportunities for Advancement
- 401(k) Matching
- Direct Deposit