Employee Benefits Account Manager
- Saint Paul, MN
- $85,000 per year
- Permanent
- Full-time
- Manage a book of business comprised of fully insured clients but may include some self-insured clients.
- Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
- As needed, preparation of materials needed for client meetings. Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.
- Set up new group insurance contracts for existing clients or new clients.
- Manage the renewal process including the preparation of appropriate contractual changes.
- Implement and manage programs recommended by technical resources (e.g. wellness, communications, strategies, pharmacy)
- May be responsible for the marketing and placement of new benefit products.
- Prepare client application for review
- Determine most appropriate carriers
- Analyze and compare carrier quotes and coverage offerings
- Make recommendations to clients
- Develop alternative strategies, plan modeling and cost reduction opportunities.
- Champion client cross-selling initiatives and develop customer accounts.
- Conduct on-site meetings to communicate or administer benefit plans.
- Coordinates, manages and attends client meetings both virtually and in person
- Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications.
- Resolution support and oversight for client issues such as contract clarifications and billing.
- A minimum of 2 years of experience in Employee Benefits.
- An active KS P & C License.
- Strong background in Marketing, New Business, and referrals.
- Proficiency with Applied Epic, AMS360, or EZLynx (strongly preferred).
- Self-motivation and a strong sense of accountability.
- Exceptional leadership, interpersonal, and organizational skills.
- The ability to work collaboratively in a team environment.
- Outstanding problem-solving and customer service abilities.
- Proficiency in the Microsoft Office Suite.
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