
Group Leader – Combustibles Lab
- Winston-Salem, NC
- Permanent
- Full-time
- Applies GMP/GLP in all areas of responsibility, as appropriate
- Applies the highest quality standard in all areas of responsibility
- Demonstrates and promotes the company vision
- Demonstrates strong client service skills, teamwork, and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Regular attendance and punctuality
- Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
- Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
- Develop and implement operational improvements
- Supervise others in performing client’s service requirements
- Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements
- Coordinate workflow and perform daily monitoring to meet TAT
- Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
- Confront and address problems, concerns, and performance issues
- Coach and develop individual and team to maximize performance
- Foster motivation and morale
- Monitor and approve employees’ time worked through time-entry system
- Support and promote company policies and procedures
- Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
- Perform and/or assign other duties as requested to ensure smooth operation of department
- Perform all functions in support of and in compliance with all state and federal employment regulations
- Conducts all activities in a safe and efficient manner
- Lead team, schedule and train employees
- Ensure adherence to Quality System and efficiency standards in laboratory operations
- Coordinate workflow and ensure enough coverage and performance to meet turnaround times
- Foster motivation and teamwork
- Oversee lab for preparation of samples for tobacco smoke analysis using rotary and linear smoking machines, and FSC lab for regulatory compliance testing
- Work closely with other labs leaders to ensure appropriate scheduling of samples for analysis
- Participate in lab testing activities as needed
- Document test results in notebooks; write SOP’s, protocols and reports
- Review data, data notebooks and reports
- Perform instrument calibration, instrument troubleshooting, recognize errors, identify root causes, apply process improvement; maintain excellent working knowledge of smoking machine operation
- Communicate effectively with client staff members
- Performs other duties as assigned
- At least 2 years laboratory or quality control experience
- Bachelor’s degree in science or related discipline, or equivalent directly-related experience
- Experience in the tobacco industry
- Experience in GMP/GLP and or ISO compliance laboratory environment
- Strong leadership, initiative, and teambuilding skills
- Strong computer, client service, scientific, and organizational skills
- Excellent communication (oral and written) and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
- Position is full-time, Monday-Friday, 8:00 am - 5:00 pm.
- Candidates currently living within a commutable distance of Winston-Salem, NC are encouraged to apply
- Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
- #LI-EB1
- Authorization to work in the United States indefinitely without restriction or sponsorship