
Quality Manager
- Milwaukee, WI
- Permanent
- Full-time
- Department: Total Quality Management
- Schedule: Full Time; Days
- Hospital: Heritage Center
- Location: Milwaukee, WI
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.ResponsibilitiesManage quality programs, policies, practices and resources.
- Serve as organizational leader to facilitate accreditations survey activities, survey preparations, survey leadership and survey follow-up and completion to ensure organizational accreditation. Develop comprehensive approach to achieve external standards for quality, safety, and reliability including data management and outcomes reporting.
- Aggregate data, provides reports/graphs to management, and participates in audits of departments/processes for compliance with regulatory and accreditation requirements.
- Lead communication, networking, and knowledge transfer of accreditation and regulatory information and data outcomes across the health system.
- Manage staff relations including performance management, staff satisfaction and conflict management. Perform and oversees scheduling, recruitment and payroll.
- Preferred Credential(s):
- Quality Professional.
- Registered Nurse credentialed from the Wisconsin Board of Nursing. Licensure from the Wisconsin
- Rehab Therapist specializing in Physical Therapy (RPT) credentialed from the Wisconsin Physical
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred.