Director - Omnichannel (Grocery) - Open to Remote
Georgia-Pacific
- Chicago, IL
- $120,000-160,000 per year
- Permanent
- Full-time
- Partner with our top grocery customers and GP sales teams to maximize sales and share of their omni businesses.
- Accountability for working alongside sales to develop our omni account plan & helping to execute seamlessly across platforms.
- Best in class knowledge of DSMPs with ability to audit business and derive insights to proactively address issues and identify opportunities.
- Ensure Omni Customer POV is integrated cross-functionally and across sales teams (category, brand building, digital ops, content, BE, customer planning, supply chain)
- Help build playbook of how and where to invest, across fulfillment modalities, to help deliver total retailer sales and category objectives.
- Can ideate and execute across the various eCom supply chain fulfillment alternatives (D2C, Concierge, BOPIS, eCom Parcel)
- Work internally with our category and sales strategy partners to shape customer and GP eCommerce strategies.
- Engaging with key customers to help influence their and our eCommerce strategies.
- Helping to disseminate eCommerce training, development, and deployment materials across org & team.
- Principled Entrepreneurship - Initiative to get hands dirty & "do" but the knowledge/expertise to make business recommendations.
- Strong analytical and quantitative skills, strong bias towards data-based decision making.
- Resilience in dynamic and ever-changing environment.
- Excellent problem solver - ability to identify potential obstacles, implementing quick work-around solutions, and inventing and simplifying tasks to drive scale.
- Need to be a curious, self-starter able to operate with speed and flexibility.
- Strong ability to multi-task and prioritize.
- 3 years of customer experience or eCommerce experience in a CPG industry
- Experience with financial analysis
- Experience analyzing and translating data into action
- Willing to travel or stay overnight as needed up to 20%
- Experience with at least one of the following: IRI, Renvue, Bazaarvoice, customer platform/ data, Syndigo or CIQ