Location: Frisco, ColoradoCopper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.Job Title: ServerJob Status: SeasonalNote: This position is not eligible for employee housingCompensation and Benefits:Compensation: Proposed hiring rate of $12.00+, actual pay will be adjusted based on experience.Benefits: This is a seasonal position eligible for a season pass for employees. Several discount programs (i.e. food & beverage, retail/rental, etc.) also available.Job Summary:Responsible for serving provided products according to standards of service while maintaining efficiency, cleanliness, and an accurate accounting of sales. Specifically, provide guests with fast, efficient food and beverage service while making the guest feel as comfortable and relaxed as possible to ensure overall satisfaction with dining experience.Essential Duties and Responsibilities:To continually strive to exceed guest's expectationsTo help create memories for our guests and staff as the best mountain resort experience again and againStandard Operating Procedures will be followed at all timesMust have the ability to take ownership of the positionMust always be polite and respectful of our guests and employeesMust always be on timeAlways acknowledge every guest immediately upon sightObserve the four 10 foot rule at all timesMust be available to our guests and employees at all timesYou will portray the impression that you are happy and we are happy to have you herePromote a fun, safe, sanitary work environmentCoordinate the efficient flow of business through the restaurant and the main barAct as a liaison between bartender, guest and managementSupport members through teamwork and mutual respectKeep bar area clean, keep in bussed and surrounding tablesBe sure our guests have what they need (menu, water, food, cocktails)Clean-up as neededAnswer inquiries from guestsMake the guest feel welcomeEngage in small talkSmile alwaysBar position is empowered to serve it up, fix it up with a monetary limit to be decided upon by the manager of the unitClock in for your shift once appearance requirements are met and in uniform.Attend daily staff meetingCheck with Manger for any special eventsBe sure restaurant is ready to open before seating guestsBe sure bar stations are well equipped and clean (to opening side work)Maintain work area, keep it clean and organizedPerform table and bar maintenanceAssist in general cleaning of the buildingCheck restrooms throughout the day and keep maintained and stockedBe sure restaurant is sufficiently stocked with condimentsReview the shift with MODGreeting and serving guests in a prompt and courteous manner.Giving drink and menu descriptions and using suggestive selling techniques to further sales and enhance guest enjoyment.Proper cash handling and cash reconciliationTip reporting (as outlined by state and federal law).Proper food and beverage service (specific to style of restaurant).Tip out (as designated by management/ specific to restaurant).Proper sequence of service (specific to individual restaurant).Expectations:You will spend a significant amount of time chatting with our guestsDaily reflection of each shiftEvery guest encountered will be thanked and invited backAt the end of the day, you will know you had a positive impact on our guests and employees experienceServe it up, Fix it up, every attempt will have been made by you to take care of our guests and employeesAssists with overall restroom cleanliness and duties when neededOther Duties as Assigned:Laundry, be sure plenty of napkins, place mats are available for useConsistently check for guest satisfaction, Serve it up, fix it upInform management of any potential problems with guests or employeesAssist management in maintaining high employee moraleMaintain a friendly, congenial and helpful attitude.Answer incoming phone calls in a timely, professional and courteous mannerReport and fix any unsafe or unsanitary working conditionsThis job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.Personal Attributes:Is honest and has the highest integrityIs able to handle and manage confidential informationProfessional appearance. Adheres to all grooming guidelines.Follows established policies and proceduresIs supportive of Core ValuesSets the example for others and is above reproachIs comfortable to challenge established policies and procedures, but once established, is supportive of those rules.Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.Can handle fast paced, potentially high-pressure environmentIs flexible with hours and days of workIs able to work any hours of the day, any days of the weekPrioritizes and re-prioritizes personal time and work, to have good balance in lifeBasic Requirements:Working knowledge of local liquor and health codesAbility to stand for long periods of timeMust be able to walk for a large part of the work dayAbility to negotiate stairsAbility to lift and move 50# oftenAbility to use, move and load hand trucksAbility to work a flexible schedule, any times or days neededAbility to communicate effectively both verbally and writtenMust be able to hear normal conversations in a busy, crowded environmentVision must be within normal range to work safely and to read written informationMust have the dexterity to use all equipment and utensils normally associated with this positionMust be fluent in EnglishAbility to work in a fast paced environmentMust own non-slip shoesMust be at least 18 years oldPreferred Experience and Special Skills:High School Diploma or GED necessaryThree year FOH bar service experience preferableTIPS certification preferable, may be obtained after employmentPrevious fine dining experience required with emphasis on fine wine and spiritsThis position will be posted and accepting applications until Wednesday, September 3rd.POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.Can you see yourself here- Apply now!
