Retail Sales Account Associate
Visionary Lifestyle Incorporated
- McKeesport, PA
- Permanent
- Full-time
- Actively engage with customers in retail environments to assess and address their telecommunication needs and present sales solutions
- Communicate AT&T’s features and benefits of available products and services, including mobile plans, internet, TV, and devices
- Assist customers in selecting the right AT&T services or devices and guide them through purchasing and activation steps
- Handle transactions efficiently and accurately, including processing payments, contracts, and all required documentation
- Deliver outstanding post-sale support by resolving product or service concerns and ensuring overall customer satisfaction
- Stay informed about the full range of offerings, including new products, current promotions, and market trends
- Consistently achieve or surpass sales targets, customer service standards, and key daily performance indicators
- Foster strong customer relationships to encourage loyalty, repeat visits, and positive word-of-mouth referrals
- Log all customer interactions, sales activity, and account updates precisely and promptly in the system
- 0–2 years of experience in retail, customer service, or similar roles, with strong communication and interpersonal skills
- Excellent verbal communication and attentive listening skills to effectively engage and assist customers
- Proven sales drive with a customer-first mindset, focused on exceeding performance goals and ensuring satisfaction
- Outgoing and personable demeanor, creating a warm, welcoming in-store experience
- Keen attention to detail and accuracy, essential for handling transactions and managing customer information
- Comfortable working in a dynamic, fast-paced setting and standing for extended durations
- Basic knowledge of Point of Sale (POS) systems or an eagerness to learn new retail technologies