Sr. Technical Program Manager

Mastercard

  • O'Fallon, MO
  • $94,000-157,000 per year
  • Permanent
  • Full-time
  • 14 days ago
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySr. Technical Program ManagerWho is Mastercard
Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible by leveraging secure data, robust networks, strategic partnerships, and a passion for innovation.Our solutions empower individuals, financial institutions, governments, and businesses to reach their full potential. At the heart of our culture is our Decency Quotient (DQ)—a guiding principle that shapes how we operate both within our organization and in the communities we serve.With a presence in over 210 countries and territories, we are building a more sustainable world and unlocking priceless possibilities for all.Overview:
We are seeking a Senior Technical Program Manager (TPM) to join the Smart Interface team within the Identity Solutions Organization. This role plays a critical part in supporting our 3DS eco system by partnering closely with development teams to design and deliver scalable, high-impact solutions.The Smart Interface platform provides a brand-agnostic connection into the authentication environment which is ideal for merchants and acquirers looking for support and 'out-of-the box' functionality. As a Senior TPM, you will lead the planning and execution of the SI programs key functionality updates.Key Responsibilities
  • Collaborate with cross-functional teams to define and deliver key functionality solutions aligned with business goals.
  • Drive the development and implementation of scalable SI solutions.
  • Translate business requirements into technical execution plans, ensuring timely and high-quality delivery.
  • Identify opportunities to streamline processes and improve customer-facing outcomes.
This is an exciting opportunity to influence the future of Mastercard’s Smart Interface Server while working in a dynamic, mission-driven environment.The Role
As a Senior TPM, you will lead the successful delivery of major projects and complex initiatives with broad scope and long-term business impact. You’ll be responsible for driving multiple concurrent efforts across our engineering portfolio using agile methodologies such as Scrum.In this role, you’ll help shape strategy and make critical design decisions, translating them into clear, actionable execution plans. You may lead initiatives that span the full technology stack or coordinate cross-functional projects involving multiple teams and integrations. Throughout, you’ll provide transparent, meaningful updates to stakeholders at all levels.You’ll also work directly with senior leadership to track and report on multiple workstreams, ensuring alignment, visibility, and timely delivery of key features and capabilities.All about you
  • Dive deep into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
  • Excellent communication skills, Ability to communicate clearly with executive leadership.
  • Excellent skills to multitask and track multiple projects simultaneously
  • Well versed in multiple Agile workflow tools, specifically with JIRA, Rally
  • Manages scrum team(s) that will build, operate and maintain software to meet business needs
  • Develop and drive metrics for team delivery through in-house and vendor (SaaS) based tools
  • Act as Scrum Master / SAFe Agilist and drive all ceremonies
  • Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
  • Remove impediments with the right sense of urgency, or guide teams in doing so
  • Guide, mentor & coach the team(s) on Agile Scrum, SaFe and TDD principles
  • Coordinate with cross functional teams within Mastercard across locations to ensure project success
  • Being keenly aware of what is being delivered by the team and why, and the big program picture
  • Coordinate initiatives for automation, defect metrics and overall quality initiatives
Qualifications
  • Bachelor’s / master's degree in computer sciences or related field preferred
  • Knowledge of multiple software development concepts and methodologies
  • Detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.Pay Ranges O'Fallon, Missouri: $94,000 - $157,000 USD

Mastercard