Description:POSITION TITLE: Automotive Assistant Store ManagerREPORTS TO: Store ManagerDEPARTMENT: ServicePOSITION SUMMARY: The Automotive Assistant Store Manager assists the store manager in overseeing the performance and operations of the store.Essential Job Functions:
Assists the Store Manager in overseeing the performance and operations of all aspects of
the store including both the retail and commercial businesses.
Helps lead a team of talented service and sales professionals in a fast paced environment
and cultivate a We Can Do That culture.
Mentors, coaches and motivates teammates to develop their technical and leadership
skills.
Drives store sales by achieving overall business performance objectives, including sales
and productivity goals.
Establishes new customer accounts through networking, cold-calling, referrals, and office
generated leads.
Maintain existing customer base by providing the highest level of customer services.
Provides helpful, friendly, and respectful customer service to all customers with a We
Can Do That attitude.
Ensures the team maintains a safe and clean work environment.
Ensures the retail store is clean and professional in appearance to customers.
Communicates clearly to serve as the liaison between technicians and customers.
Creates work schedules and manages service center work flow.
Monitor and inspect production procedures and equipment to ensure the highest level of
quality.
Other duties as assigned.
Requirements:Position Requirements:
Previous management experience in automotive service and repair.
Comprehensive understanding of the automotive service market.
ASE certifications and/or a technical school degree are preferred but not required.
