Business Support Specialist

• Preparation of briefings, technical review/status reports, maintaining Service Level Agreements (SLAs)
• Attending technical meetings
• Developing, tracking and reporting weekly/monthly financial metrics, collecting and tracking procurement requests (to include hardware/software and bankcard requisitions), software maintenance renewals, Navy Marine Corps Intranet costs, and travel expenditures
• Preparing, updating, and maintaining procedural documentation
• Organizing and supporting Change Control boards and processes. Promulgate agendas, schedules and meeting minutes
• Proficiency in advanced features of Office 365 programs, such as complex Excel functions, PowerPoint presentations, and Word document formatting
• Familiarity with project management principles and methodologies, such as Agile or Waterfall
• Proficiency in data visualization tools to create compelling reports and presentations
• Strong technical writing skills to produce clear and concise reports and procedural documents
• Excellent verbal and written communication skills for effective collaboration and information dissemination
• Basic understanding of IT concepts and terminology to better liaise with technical teams
• Familiarity with software development processes, IT infrastructure, and cybersecurity basics
• Experience with collaboration tools like Microsoft Teams, or Zoom for effective team communication
• Knowledge of Smartsheet or similar project management tools for tracking and managing tasks

• Must be a U.S. Citizen and have an Active Secret Security Clearance
• Possess a high school diploma
• Three (3) years of experience in the DoD acquisition process
• Ability to extract pertinent information from multiple sources and present in clear and concise manner for evaluation and decision
• Ability to coordinate and monitor multiple actions, documentation, schedules, tasks, and meetings
• Ability to collaborate with all levels of Industry and Government to gather program data
• Must have a high level of attention to detail with the ability to handle a heavy workload of paperwork: tracking software licenses and acquisitions on the government side through finance systems
• Three (3) years of experience in use of financial IT systems, working knowledge of business operations and administrative procedures, and preparing, updating, and maintaining procedural documentation

• Expertise with Microsoft tools PowerPoint, Word, Excel, Teams
• Strong customer service skills to handle user requests and queries effectively
• Strong organizational and multitasking skills to manage multiple projects and deadlines
• Attention to detail in documenting project milestones and actions
• Eagerness to learn and stay updated with the latest trends in business support and IT
• Strong problem-solving skills to troubleshoot issues in project coordination and report preparation

SCCI