Customer Solution Center Member Navigator II
L.A. Care Health Plan
- Los Angeles, CA
- Permanent
- Full-time
At least 0-2 years of experience resolving health care eligibility, access, grievance and appeals issues, preferably in health services, legal services and /or public services or public benefits programs with claims and Medicare experience.Health Plan background a plus along with strong advocacy background.SkillsRequired:
Strong customer service skills.Excellent oral and written communication skills.Strong analytical and conflict resolutions skills as well as persuasion skills.Proficient in MS Office applications, Word, Excel, Power Point, and Access.Preferred:
Medical terminology a plus.Bilingual in one of L.A. Care Health Plan's threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.Licenses/Certifications RequiredLicenses/Certifications PreferredRequired TrainingPhysical RequirementsLightAdditional InformationSalary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.L.A. Care offers a wide range of benefits including
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Job Segment: Claims, Medicare, Pharmacy, Medicaid, Call Center, Insurance, Healthcare, Customer ServiceApply nowStartPlease wait...Find similar jobs:L.A. Care is an equal opportunity employer committed to the principles of diversity in the workplace L.A. Care Health Plan, A Public Entity © 2000-2021