Senior Collections Financial Analyst

WillScot

  • Phoenix, AZ
  • Permanent
  • Full-time
  • 1 month ago
At WillScot ( ), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, . Build your future with us!ABOUT THE JOB:The Senior AR Portfolio Analyst is responsible for the strategic oversight and resolution of a high-value accounts receivable portfolio, ensuring timely collections, risk mitigation, and alignment with enterprise financial objectives. This role serves as a subject matter expert, driving performance through data-driven insights, customer engagement, and cross-functional collaboration.Please note: This is not a true financial analyst type role; this role is for a more experienced collections analyst who can handle large and complicated collection accounts in a timely manner.WHAT YOU'LL BE DOING:
  • Portfolio Oversight & Strategic Collection Management
  • Actively manage a complex portfolio of high-value accounts, ensuring timely payments and minimizing aged receivables. Leverage data and customer insights to prioritize action, escalate issues, and drive resolutions.
  • Customer Engagement & Dispute Resolution
  • Serve as the primary point of contact for customer billing and payment inquiries. Proactively resolve disputes, collaborate with internal teams (Sales, Operations, Contracts), and build strong customer relationships that support positive financial outcomes.
  • Risk Assessment & Credit Review Support
  • Identify at-risk accounts and contribute to credit reviews by providing timely, account-specific insights. Recommend credit holds, payment terms adjustments, and risk mitigation strategies in coordination with the Credit team.
  • Reporting & Performance Analysis
  • Generate, interpret, and communicate A/R performance metrics, aging trends, and collection forecasts. Support the development of dashboards and reporting tools to inform leadership decisions.
  • Process Improvement & Best Practices
  • Identify process inefficiencies and collaborate on improvements that enhance cash flow, reduce write-offs, and increase team productivity. Share best practices and support training efforts for new or evolving policies.
EDUCATION AND QUALIFICATIONS:Required Education and Experience:
  • Education: Bachelor’s degree in accounting, Finance, or Business Administration is preferred but not required.
  • Experience: Minimum of 8 years of hands-on Accounts Receivable experience, with a strong emphasis on credit and collections within the construction or rental services industry.
Required Skills and Abilities:
  • Demonstrated expertise in managing complex, aging A/R portfolios and driving resolution through root cause analysis, reconciliations and cross-functional collaboration.
  • Familiarity with customer invoicing portals (Ariba, Service Channel, etc.).
  • Advanced proficiency with ERP systems (e.g., SAP) and A/R platforms (e.g., FIS GetPaid, Salesforce).
  • Excellent communication, analytical, and conflict resolution skills, with a strong customer service mindset.
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds occasionally (e.g., files, documents, small office equipment).
  • Ability to participate in virtual meetings and occasional in-person collaboration.
  • Work environment is primarily indoors in a climate-controlled office setting.
  • May require occasional travel (<5%) for team meetings, customer and or site visits.
Work Environment:
  • This position operates in a professional office environment with the flexibility for hybrid or remote work, depending on business needs. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Occasional in-person meetings or travel to branch locations may be required for collaboration, training, or performance reviews.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be foundWillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

WillScot