Sales and Reporting Business Analyst
Coca-Cola
- Charlotte, NC
- Permanent
- Full-time
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
- Successfully engage and support multiple initiatives, projects, with varying complexity, simultaneously for the center of support
- Analyze customer data and segment performance; identify levers to drive profitable growth and optimize operational expense. provide insights to Customer Connections Hub and field through analysis of sales activities
- Create, review and distribute routine and recurring reports to Customer Connections Hub, field sales, and operations teams or others, as directed by senior leadership (on behalf of the customer connections hub)
- Complete ad-hoc and confidential project requests as provided by ccc senior leadership. focus on process and continuous improvement for core projects through automation and process enhancement
- Collaborate with various business areas to develop report requirements related to the center of support; partner with the field to identify and analyze functional requirements related to ba support
- Work cross-functionally to deliver effective visit plans, sales activities to the fsop team. Configure, update and analyze sales reports and activity logs from the launchpad, to optimize visit plan strategy sme for the database and associated tools relative to the visit plan.
- Transparent communication when making critical decisions that impact employees, contact center, customers, and our business partners
- Strong knowledge of PowerPivot, SQL, enterprise data warehouse, or comparable analytical tools; familiarity with dashboarding
- Highly proficient in Microsoft Suite, specifically Excel, PowerPoint, and SharePoint
- Analytical thought leadership, creativity, and problem-solving skills are required
- The ability to draw insights from data and develop recommendations for action is a must
- Detail-oriented, self-starter; highly motivated and proactive. Superior time management and organizational skills with consistency
- Reliable team-player capable of working independently and with extended autonomy
- The ability to adjust to role ambiguity and task variation
- Highly effective communication skills and the ability to deliver communication at all levels, including technical and non-technical audiences, are required
- To be successful in this position a person needs to be highly analytical, a self-starter, a thought leader, an excellent communicator, analytically curious and possess a passion for data and insights
- The ability to make critical decisions by fact-finding and weighing options independent of direct supervision is required
- High school diploma or GED
- Knowledge acquired through 3 to up to 5 years of work experience