Technical Writer Intern, Part time, Heil Environmental f393

Terex

  • Fort Payne, AL
  • Training
  • Part-time
  • 1 month ago
Job Description:Job Title: Technical Writing Intern, Part-timeOperating Company: Environmental Solutions Group - Heil EnvironmentalLocation: Fort Payne, ALDepartment: OperationsSummary:The Technical Writing Intern will assist in creating and editing technical documents under the guidance of experienced team members. This internship is designed to provide hands-on experience in technical communication, documentation tools, and collaboration across departments.Essential Job Functions:Technical Writing of Help Center Knowledge Base Articles:
  • Assist in developing and maintaining Knowledge Base articles that help users navigate and utilize a customer-facing web portal.
  • Document features such as navigation, user dashboards, data access tools, system administration, and other portal functionalities to support customer and internal onboarding, training, and self-service.
Validation and Proofing:
  • Participate in document reviews and learn about validation processes.
Other Duties:
  • Perform other duties as required, which may include assignments in job classifications other than the primary assignment. These could include technical writing of product parts catalogs, manuals, work instructions, decals, and/or wall charts.
Compensation:
  • This is a paid hourly internship.
Job Specifications:Education:
  • Currently pursuing an Associate’s or Bachelor’s degree in Technical Writing, Communications, Engineering, or a related field.
Experience:
  • Coursework or personal projects in technical writing, design, or documentation are a plus.
Communication Skills:
  • Ability to communicate effectively using electronic media and in written and verbal forms.
  • Strong communication, interpersonal, and analytical skills are essential.
Teamwork and Organization:
  • Able to work as a team member, highly organized, work well under stress, and handle multiple tasks.
Software Proficiency:
  • Exposure to Microsoft Office and Adobe tools highly preferred.
  • Experience with online Content Management or Knowledge Base software is a plus.
  • Experience with Creo Parametric or AutoCAD is a plus.
  • Experience with product data management software such as Windchill PDMLink is a plus.
KNOWLEDGE, SKILLS, AND ABILITIES:Ethics and Work Standards: Maintain the highest ethical and work standards, while promoting the same attributes in co-workers and others. Ensure that all business activities – with both internal and external customers – to be performed with a professional demeanor and that all participants be held accountable to this high standard.Communication: Expresses thoughts clearly, both orally and in writing, using good grammar. Presents concise, well-organized reports in Microsoft Word, PowerPoint and Excel. Listens to understand input, feedback and concerns. Provides complete information in an open, honest and straightforward manner. Responds promptly and positively to questions and requests.Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful, courteous, and considerate. Embraces a positive outlook. Is respected and trusted by others.Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable, permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Advises supervisor of concerns, problems and progress of work in a timely manner.ABOUT ESG:Environmental Solutions Group stands at the forefront of sustainable innovation, dedicated to transforming the waste industry with eco-friendly equipment and technology solutions, all designed to improve the lives of our customers, and their communities.This Connected Collections® ecosystem integrates advanced technology across our brands, including Heil® refuse collection vehicles, Marathon® Equipment compaction and recycling equipment, 3rd Eye® technology solutions, Soft-Pak® waste hauler software, Curotto-Can® automated carry cans, Bayne® lifting products, and Parts Central® OEM parts.Driven by a mission of “Improving Lives,” our best-in-class teams, innovative products, and advanced technology work tirelessly to leave a lasting legacy of excellence and environmental stewardship, ensuring a greener, healthier planet for generations to come.For more information, visit .The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.About Terex:Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.Additional Information:We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at .The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

Terex