
Learning Coordinator
- Houston, TX
- Permanent
- Full-time
- Conduct training on all process paths for newly hired employees
- Partner with on-the-floor trainers to maintain consistency of process training
- Conduct train-the-trainer sessions and remediation training as needed
- Facilitate courses or learning sessions with all process job roles and with Leadership as needed
- Administrative tasks include updating and coordinating learning materials, recording completed trainings, schedule training sessions with leadership and real-time auditing of training
- Maintain observations on the operations floor to retain process knowledge and find gaps in the training process
- Complete other duties as assigned
- Facilitation/presentation skills
- Operate in a fast-paced distribution environment
- Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer happiness
- Detail oriented and excellent verbal and written communications skills
- Ability to prioritize, lead and complete projects with tight time limitations
- Ability to stand for extended periods of time and lift-up to 50 pounds as needed
- Proficiency in computer usage, email, Microsoft Office (Word, PowerPoint, Excel, and Outlook)
- Can work flexible schedules / shifts as needed for a 7-day operation
- 2+ years of successful training experience and confirmed proficiency in delivering and crafting process training
- Understanding of fulfillment/distribution center/warehouse processes and flow
- Well-developed observational and analytical skills
- Shown proficiencies for planning daily/weekly tasks and adapting to challenging demands
- 20% Chewy.com Discount
- Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child, adult, and pet backup care through Care.com
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned, before your regular payday!
- Opportunity for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral