Veterinary Assistant

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

• Assist veterinarians and veterinary technicians in the practice of veterinary medicine and other tasks as needed.
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
• Prepare patients for surgery and monitor vital signs of the patient during surgery.
• Collect and prepare samples; obtain blood, stool, and other samples.
• Perform in-hospital laboratory testing and prepare specimens for outside laboratories.

• Take, develop, and maintain radiographs following proper safety procedures.

• Provide basic animal handling and restrain animals during exams.
• Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the Doctor.
• Accurate charting at the discretion of the Doctor.

• Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
• Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
• Communicate with Doctors and practice team members including client discussions, patient plans, client concerns, etc.
• Follow DEA and OSHA guidelines; document controlled drug logs anytime a controlled drug is used; follow appropriate safety and handling of hazardous materials; follow established hospital safety guidelines regarding radiographs, controlled drugs, animal handling, etc.

• Any other duties as assigned.

• Ability to work on weekends
• Previous veterinary experience preferred
• High school diploma or equivalent
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Practice OSHA safety techniques including proper PPE
• Basic math and the ability to calculate medication dosages
• Basic computer skills, familiarity with MS office applications, etc.
• Strong communication skills to ensure patient safety

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits (401k, Roth k and matching)
• Bonus incentive
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Heartland Veterinary Partners