Customer Care Representative - WFH
- Denver, CO
- Permanent
- Full-time
We’re not your typical insurance agency—we’re a people-first, tech-forward, and growth-driven team serving working families with industry-leading life and supplemental insurance solutions. Our culture is built on flexibility, purpose, and growth.The Role
As a Client Success Specialist, you’ll be the heart of our client experience—supporting policyholders, answering questions, and ensuring customers feel confident and cared for. You’ll act as a trusted advisor who makes insurance simple and empowering.What You’ll DoBuild and maintain strong client relationships post-saleGuide clients through policy benefits, updates, and claimsEducate clients so they clearly understand their coverageCollaborate with team leads for smooth onboarding and supportServe as the go-to contact for service-related needsWhat We’re Looking ForExcellent communication and people skills (you love helping others)Tech-savvy and comfortable working remotelyOrganized, detail-oriented, and self-motivatedCustomer service or insurance experience is a plus (not required)Must be legally eligible to work in the U.S. or Canada✨ Perks100% remote with flexible schedulingWeekly pay + performance incentivesAward-winning training and mentorshipFast-track career growthA mission-driven, people-first culturePowered by JazzHR