Telemarketer - State Farm Agent Team Member

State Farm

  • Freeburg, IL
  • $45,000-60,000 per year
  • Permanent
  • Full-time
  • 14 days ago
Benefits:
  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance
Cassie Erschen - State Farm Agent is a trusted insurance provider committed to delivering excellent service to our clients. We are looking for a friendly and organized Telemarketer to join our team. This role is perfect for someone who enjoys customer interaction, is detail-oriented, and is comfortable with both administrative and outbound call tasks.If you're looking for a dynamic role that combines customer service responsibilities with engaging phone outreach, we’d love to hear from you!RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Handle incoming inquiries and maintain accurate customer records.
  • Make outbound calls to prospective and existing clients, introducing them to our insurance options.
  • Engage in friendly, informative conversations to identify potential customer needs.
  • Provide excellent customer service and follow up on inquiries.
  • Assist with administrative tasks and office projects as needed.
QUALIFICATIONS:
  • Previous experience in a telemarketing or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Highly organized with the ability to multitask.
  • Comfortable making outbound calls and engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM software.

State Farm