Manager - Parking
Live Nation Entertainment
- Wantagh, NY
- Permanent
- Part-time
- Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas.
- Leads the traffic control for the venue, specifically at the beginning and end of an event day.
- Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments.
- Ensures that all signage is properly placed and collected during event show days.
- Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
- Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
- Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
- Resolve parking lot disputes that occur.
- Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department.
- Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
- Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
- Investigates and resolves parking complaints. Interacts positively with guests.
- It is required of all Crew Members at the end of a show to participate in the “Post-Show Pick” responsibility. This involves a team effort to clear the venue of cans and plastics following each event. This “Post-Show Pick” effort ensures we are all aligned with our Zero Waste vision and a 70% diversion rate goal.
- Other tasks as assigned by the General Manager, AGM or Operations Manager.
- High School Diploma or equivalent
- At least 2 years of experience in customer service or a comparable role
- Previous experience working in parking
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- Previous experience leading a team
- Demonstrated ability to execute programs or new initiatives
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.