
Sales Manager
- Muskogee, OK
- Permanent
- Full-time
- Own the annual sales of all products for the region, from initial customer contact/order placement through design, fabrication, installation and payment collection to next order; understanding the revenue streams and probable responses based on changes in price, lead time or product changes
- Coordinate activities as needed between the various functions such as sales, project management, operations, legal, finance, manufacturer’s reps and the customer ensuring optimal outcomes and customer satisfaction
- Manage current customer contracts and relationships
- Identify key prospects for future blanket relationships and engaging the BU appropriately to best position to capture the business
- Build relationships with key stakeholders to deliver value-add service and build customer loyalty
- Utilize industry knowledge along with competitive analysis to establish and adjust the overall strategy for the region aligned with Arcosa business goals
- Work with alliance customers to proactively reserve and manage production space in Arcosa’s backlog in advance of upcoming projects; set up processes and timelines for customer’s to provide key information required to proceed with production and maintain schedule
- Assist with and in some instances take the lead on the quote process for non-aligned customers, working effectively within Arcosa’s team to produce final bid proposals
- Obtain feedback on competitive bids and update Arcosa’s MRP system
- Participate in quality improvement initiatives including measurement of metrics, continuous improvement of processes and process development
- Communicate effectively and facilitate/host meetings as necessary to both promote Arcosa as well as resolve/address conflict and problems internally and externally
- Analyze customer/competition situations to maximize revenue and profitability
- Stay up to date on industry changes, participating where possible in organizations directly involved with our prime markets and continually working to improve sales techniques and sales knowledge
- Attend industry trade shows and participate in customer hospitality
- Pursue special projects such as competitive investigations, market studies on new products and credit or collection activities as assigned or authorized by supervisor
- Bachelor’s degree in engineering and 5+ years sales and marketing experience
- Technical sales experience along with an Engineering background preferred
- Excellent verbal and written communication skills with an ability create presentations for internal/external customers
- Excellent interpersonal skills and proven customer relationship development
- Ability to travel 50%
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subjectMotivation : Goal Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help