Administrative Contracts Coordinator
Modern Office Methods
- Cincinnati, OH
- Permanent
- Full-time
- Key all contracts. i.e., in-house leases, rentals, GMAs, and group bill meters due.
- Bill all contracts, including meters, on a daily basis.
- Enter contract credits into Content Central when applicable.
- Review monthly upcoming expiration contracts.
- Update contracts based on requests in Content Central from the branches, Vision Center, and leasing department.
- Answer sales rep inquiries received in Content Central.
- Answer all Q&R tickets in Content Central daily.
- Review all items all day in Content Central to ensure all items are entered, answered and billed in a timely manner.
- Research all meter discrepancies that arise.
- Monitor that all meter contacts are entered with correct information to ensure proper meter billing.
- Field customer complaints and resolve or forward to the appropriate department.
- Review personal corporate email box, contracts email box, and meters email box daily for incoming issues or alerts.
- Review daily, weekly or monthly reports sent by the supervisor for any action needed and respond in a timely manner.
- Review Missing MPS Meter Google Doc for MPS Runner notes and updates.
- Process Meter Due Google Doc for missing meters due and past due.
- Generate any applicable daily reports.
- Creates spreadsheet billings on a daily basis for major accounts.
- Other duties as assigned.
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Equivalent combination of education and experience
- Microsoft Excel experience required
- Maintain and acquire further training and certification as required.