National Accounts Technology Implementation Architect

Sun Life Financial

  • Wellesley, MA
  • Permanent
  • Full-time
  • 14 days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.Job Description:This role will drive strategic growth by supporting new business through API/data connectivity solutions that best align with our client’s needs and Sun Life’s suite of employee benefits (Life, Disability, Absence, Supp Health, Dental, Vision). The role will use an individualized consulting approach to maximize efficient use of technology to support successful client implementation and service experiences.The OpportunityAs a Technology Implementation Architect, you will support Sun Life’s National Account (2,000+ eligible lives) business (new business and in force).You will be aligned with the National Accounts Sales/Service/Implementation teams to:
  • Work closely with clients/brokers to understand a client’s business needs
  • Design and recommend technical implementation solutions and strategies related to: data connectivity, file layouts, APIs, custom reporting
  • Oversee the execution of projects from start to finish
How you will contributeYou will consult on technical product offerings to complement Sun Life’s suite of employee benefits (Life, Disability, Absence, Supp Health, Dental, Vision). You will use an individualized consulting approach to maximize efficient use of technology to support successful client implementation and service experiences.Key Responsibilities:
  • Assess clients' current technology infrastructure and business processes
  • Develop comprehensive implementation plans tailored to each client's specific needs
  • Collaborate with clients/brokers and internal partners/vendors to define project scope, timelines, and deliverables
  • Recommend and influence technical solutions to meet client requirements
  • Manage project timelines, budgets, and resources effectively
  • Identify and mitigate potential risks throughout the implementation process
  • Serve as a liaison between clients and internal technical teams
  • Stay up-to-date with emerging technologies and industry best practices
  • Prepare and present project status reports to stakeholders
What you will bring with you
  • Bachelor's degree, Master’s preferred
  • 10+ years of experience in employee benefits, technology consulting, and implementation
  • Strong knowledge of various 3rd party technology platforms and software applications (Workday, ADP, PlanSource, Employee Navigator)
  • Preferred experience/fluency with Sun Life’s technology stack
  • Ability to navigate and network in a highly complex environment
  • Excellent project management and organizational skills
  • Outstanding communication and interpersonal abilities
  • Client focused
  • Strong presentation skills
  • Proven problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Willingness to travel as required (up to 30%)
At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Salary Range: $93,800 - $140,700Not ready to apply yet but want to stay in touch? to stay connected until the time is right for you!We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.Life is brighter when you work at Sun LifeAt Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our and within our communities.We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.For applicants residing in California, please read our employeeWe do not require or administer lie detector tests as a condition of employment or continued employment.Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Category: Sales - Distribution SupportPosting End Date: 08/09/2025

Sun Life Financial