Server Assistant

• Greets and communicates with all members in a warm, courteous and prompt manner.
• Assists host team with seating members.
• Presents menu descriptions to members, demonstrating a thorough knowledge and understanding of the menu.
• Retrieves prepared orders from the kitchen and delivers them to members according to TLGAC standards.
• Presents check to members on behalf of servers when necessary.
• Smiles and shows genuine interest in the members’ needs or questions and always attempts to accommodate any reasonable request.
• Maintains a clean and safe dining and work area at all times.
• Assists with setting and clearing tables, assists with marking tables for service between courses.
• Assists with table and dining room maintenance throughout the shift.
• Runs bus tubs to the dish pit from server stations and bar.
• Stocks side stations and marking trays with clean, polished glassware and flatware.
• Assists servers, bartenders, and hosts with opening, closing, and running sidework.
• Maintains the beverage and side stations to ensure they are wiped down and free of dirty glassware, plates, and silverware.
• Promptly and efficiently communicates member concerns to relevant parties as appropriate.
• Complies with departmental uniform and grooming standards.
• Works effectively as a team with all departmental employees.
• Works a variety of shifts, as needed, to include nights, weekends and holidays.
• Complies with departmental and Club policies and procedures.
• Performs all other duties as assigned.

• High school Diploma or Equivalent .
• 1-2 years of service experience in an upscale foodservice environment is highly preferred.

• Ability to read, understand and follow verbal/written instructions.
• Ability to manage a diverse workload, and prioritize in a fast paced environment.
• Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Highly organized and able to handle multiple tasks and to deploy resources effectively.
• Willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission.
• Possess the ability to understand verbal and written direction in English.

• Standing and/or walking 100% of shift.
• Lifting, carrying or moving up to 50 pounds.
• Pushing, pulling, bending, stooping, and upward reaching for 85% of shift.
• Working outdoors in inclement weather for 95% of shift.

The Landings Club