
Care System Liaison - Northeast (Remote)
- New York City, NY
- Permanent
- Full-time
- Develop relationships with practice-based HCPs affiliated with the IDD/LTC and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups and facility providers, staff within long term care accounts
- In partnership with the Director, Long Term Care, develop an account plan with clear objectives and targets
- Provide insights to evaluate competitive activity, identify key opportunities, and develop specific account or market objectives and tactics that optimize business performance
- Participate in local business and customer planning sessions and reviews with management and other BU members
- Partner with Director, Long Term Care and other relevant BU members to design account-specific strategies that support local pull-through of commercial strategies
- Attain objectives relating to his/her execution of assigned portions of the plan and achievement of goals for the role
- Develop a robust internal support network that influences brand strategy and executes tactics through frequent meetings and interactions
- Work cross-functionally with the LTC team to implement plans aligning to the CSL role
- Accumulate a deep understanding of needs and opportunities with affiliated providers, practices, and facilities, share information and relevant insights with LTC and BU colleagues
- Collaborate transversally with Government Affairs and Policy, Field Sales, Medical Affairs, Market Access, and Brand Marketing business partners
- Strong cross functional leadership, strategic thinking, business planning, communication skills, along with the results orientation, and business savvy to manage a complex national and regional market evolution
- Proactively review performance trends, plan execution and customer needs and opportunities with LTC and BU colleagues
- Manage accounts by providing and/or facilitating disease state education, market, and product knowledge to increase appropriate product utilization
- Support national, regional, and local LTC and IDD related organizations
- 10+ years pharmaceutical industry experience preferred
- 5 years’ experience in an LTC large account access setting required
- Successful biotech/pharma product launch experience with a documented track record of exceeding goals
- Demonstrated business acumen and a track record of sustained performance in exceeding goals and achieving objectives
- Proven experience working within institutions calling on interdisciplinary care teams and within private practice settings
- Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning
- High learning agility and demonstrated scientific acumen
- Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally
- Must have excellent communication skills (verbal and written)
- Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM)
- Bachelor’s degree required, MBA or other advanced degree preferred