Part Time Courtesy Bus Driver
- Kailua-Kona, HI
- $17.50 per hour
- Permanent
- Part-time
- Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz's policies and procedures and local laws.
- Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
- Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
- Provide world class customer service by determining customer's reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
- Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Ensure the bus is kept tidy at all times with maps available.
- Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
- Complete any relevant paperwork in line with Company Audit and Department of Transport standards
- Passion for customer service and attention to detail - Go the extra mile.
- At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements
- Minimum 2 years PCV catD1 driving experience (International)
- Minimum of 2 years Customer Service Experience
- 21 years of age or older
- Obtain a DOT medical clearance
- Work flexible shifts including weekends and holidays; and work overtime as required.
- Work indoors and outdoors during all weather conditions.
- Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
- Work in a fast-paced environment with a variety of tasks
- Demonstrate professionalism, excellent communication and interpersonal skills
- Lift up to 45 pounds
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more