Information Systems Architect - Advanced

Cynet Systems

  • Columbia, SC
  • $45.50-58.50 per hour
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
Job Description:Pay Range: $45.50hr - $58.50hrResponsibilities:
  • Providing level-2 and level-3 technical support for Citrix / XenApps server environment
  • Monitoring of VDI platform with various client tools Netscaler, ControlUP)
  • Support will include:
  • VDI End-User Sessions.
  • VDI Stack.
  • Level-2 management and technical support.
  • Ensuring virtual sessions are working as intended.
  • Handling IT- VDI related requests or inquiries received by client helpdesk.
  • Ensuring all Citrix platform server systems under management have updated software patches.
  • XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications.
  • Ensure high levels of client satisfaction for the products/solutions which are supported.
  • Addresses all technical questions around VDI and Citrix.
  • Participate in client meetings to update team members.
  • Ability to be the technical Subject Matter Expert within the Environment.
  • Deploy and support core Microsoft services, AD, ADFS, DNS & DClientP, WSUS and Group Policy.
Qualifications Skills, Experience And Qualifications:
  • Advanced system testing tool knowledge & experience.
  • Strong technical experience with the following technologies:
  • Citrix Xen Desktop.
  • Citrix Xen Server.
  • Microsoft Windows infrastructure.
  • Ability to work well within a team environment
  • Experience with Workflow analysis.
  • Technical collaboration for client problem solving.
  • Ability to apply best practices to ensure maximum amount of production.
  • Ability to provide one-on-one training to teammates.
Required Skills:
  • 5+ years technical experience with Citrix administration, including XenServer in a Production Environment.
  • 5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.).
  • 5+ years experience XXgn and Architect experience.
  • 5+ years providing Tier 1 - Tier 4 support.
  • Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering.
  • Ability to answer complex questions related to Citrix command line commands.
  • Ability to speak to Citrix Ports.
  • Effective communication skills (written and oral).
  • Team member training.
  • Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
Preferred Skills:
  • Citrix Administration Certification.
  • Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex.
  • VDI environment.
  • Develop update processes and work with team members to maintain currency in the VDI environment.
  • Ability to effectively communicate with large or small groups of people through written or spoken communication.
  • Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
Required Education:
  • A bachelor's of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows enviroment and experience in Citrix VDI.

Cynet Systems