Territory Sales Representative
Prime Time Solutions
- Worcester, MA
- Permanent
- Full-time
- Act as a primary direct representative for Verizon, proactively engaging with prospective residential customers within a specifically assigned territory
- Maintain deep, current knowledge of Verizon’s full residential product portfolio, including wireless plans, 5G services, fiber internet options, and home entertainment solutions, along with current promotions and competitive advantages
- Conduct thorough needs assessments to understand individual customer communication and connectivity requirements, then skillfully recommend tailored Verizon solutions that meet those needs
- Deliver persuasive and informative presentations that clearly articulate the benefits, value, and unique selling propositions of Verizon services to secure customer interest and commitment
- Effectively address customer questions, concerns, and objections with confidence and accuracy, employing strong negotiation skills to successfully close sales directly
- Guide customers smoothly through the entire sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments
- Consistently meet or exceed individual sales targets and key performance indicators (KPIs) for new customer acquisitions within your assigned territory
- Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems, providing insights into territory performance
- Actively participate in ongoing training sessions, product updates, and coaching to continuously enhance sales techniques and maintain expertise on Verizon offerings and market trends
- Research and analyze competitive activities and market dynamics within the assigned territory to identify new opportunities and inform strategic adjustments
- Up to two years of relevant experience in direct sales, retail sales, customer service, or other direct customer-facing roles. (Entry-level candidates with strong potential, a strategic mindset, and a desire to learn are highly encouraged to apply!)
- Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly and persuasively
- Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs
- Demonstrated ability to problem-solve effectively, think critically, and identify new business opportunities within a defined geographic area
- Maintains professionalism, persistence, and composure in high-pressure or challenging situations, demonstrating resilience
- Exhibits a proactive, results-oriented attitude with a strong focus on driving sales and developing a territory
- Detail-oriented and organized with competence in basic computer use and eagerness to learn CRM and territory management software
- Ability to work independently and manage time effectively within an assigned sales territory