Off campus Client Coordinator at Safe Haven
The College of St. Scholastica
- Duluth, MN
- Permanent
- Full-time
- Greet clients and walk-ins at the Resource Center, and answer hotline calls
- Calls clients to schedule appointments/make reminder calls with support services.
- Familiarize clients with Resource Center by informing them of services and orientating them to the space
- Effectively respond to crisis situations and function well under pressure
- Keep accurate records on each client served with the Apricot database by completing data entry
- Maintain Resource Center security at all times
- Impeccable ability to follow through with assigned, and/or self-directed tasks
- Ability to be warm, friendly, positive and approachable
- Attend to space and client needs (cleaning, laundry, assisting in providing basic needs to clients)
- Adhere to agency confidentiality policies
- Ability to physically attend to the various needs of the Resource Center
- Ability to be warm, friendly, positive and approachable
- Maintain professional boundaries with co-workers and clients
- Other duties as assigned
- Education, Experience and Skills Required:
- Knowledge of and/or experience working with people from diverse groups
- Strong Computer skills (word processing, data entry, spread sheets)
- Strong verbal and writing skills, interpersonal skills, organizational skills and problem solving skills
- Ability to be self-directed and motivated
- Understanding of the dynamics of domestic violence
- Understanding of trauma-informed care for survivors of domestic violence
- Since this is an off-campus position, a car is preferred, but not required
- Eligibility is required for this position, and if eligibility is lost, the position can no longer be funded by CSS. Employers may choose to subsidize wages, but this is not guaranteed. Questions? Contact Financial Aid to discuss your eligibility
- Safe Haven Shelter & Resource Center does not discriminate on the basis of race, color, creed, national origin, religion, sex, affectional orientation or gender identity, political affiliation, marital status, status with respect to public assistance, disability, or age in the delivery of services or employment practices