Medical Front Office - Patient Service Specialist

Select Medical

  • Odenton, MD
  • $16.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
OverviewPosition: Medical Front Office - Patient Service SpecialistLocation: Odenton MDType of Employment: Full-timeSchedule: Weekdays (hours vary), 3 early shift (7am) and 2 late shift (until 8pm) per weekCompensation: Starting at $16.00/hr pending experienceWhen patients enter our outpatient physical therapy center in Odenton, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!Responsibilities
  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
QualificationsMinimum:
  • High School Diploma or GED
  • 1 Year of Scheduling Experience
  • 1 year of Front Desk Experience
  • Customer Service Experience
Preferred:
  • 1 Year of Medical Office Experience
Additional DataSelect Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Select Medical