Developer (Genesys) :: Newark, New Jersey (Fully Onsite, Need Only Locals with DL Copy)

Stellent IT

  • Newark, NJ
  • Permanent
  • Full-time
  • 6 days ago
  • Apply easily
Job Title Developer (Genesys)Location Newark, New Jersey (Fully Onsite, Need Only Locals with DL Copy)Duration 12+ months contract with possibilities of extensionInterview: Phone, Video and/or In-person InterviewYears of experience: 6+ yearsJob DescriptionSkills Needed:
  • Minimum 6 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
  • Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
  • Thorough understanding of Genesys Framework, Integration with internal and external components.
  • Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
  • Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
Must have a solid experience on:
  • Genesys Architect Flows, Data Actions, OAuth and Integrations objects
  • Genesys Integration with other Ancillary Products
  • Genesys Cloud Reporting
Akshit Sisonia - Sr. Technical RecruiterEmail -LinkedIn -STELLENT IT A Nationally Recognized Minority Certified Enterprise"Happiness can be found, even in the darkest of times, if one only remembers to turn on the light."
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Stellent IT