Service Technician

Paul Miller Auto Group

  • Parsippany, NJ
  • Permanent
  • Full-time
  • 1 month ago
Job DetailsJob Location: Paul Miller Land Rover - PARSIPPANY, NJSalary Range: UndisclosedDescriptionThe all NEW Paul Miller Jaguar Land Rover is ready for you to become a part of an award winning team. This brand new facility is one of the largest Jaguar Land Rover dealerships in the North East including over 30 lifts, car wash, 3 detail bays, indoor service drive and much more. If you're interested in joining a team where there's no limit on opportunity & growth, submit your application and join the team today!What We OfferUp to a $10,000 sign on bonus is being offered for Level 3 & Level 4 Certified Jaguar or Land Rover Technicians.Brand New State of the art 30 lift facility NOW OPENMedical, Dental & Vision InsuranceLife InsuranceHealth & Wellness Program401KFSA – Health and DependentPaid Time OffShort Term/Long Term DisabilityTechnician Specific BenefitsState-of-the-art brand new facility with cutting edge technologyShop equipped with the newest technology and equipmentUniforms providedDiscounts on products and servicesWork environment OSHA certified to current Air Quality StandardsHighly productive shopCareer advancement opportunities, promote from withinASE and state inspection certification reimbursement and all training expenses paid to further your careerContinued education, manufacturer hands on and web based trainingClean and professional work environmentCompetitive wagesResponsibilitiesProperly complete the services and/or repairs for which the technician is trained and qualified as assigned by service management (Service Manager, Assistant Service Manager, or Group Leader).Assist the dealership in its efforts to achieve a high level customer satisfaction through proper repair procedures, attitudes, and communication.Complete all work according to the applicable safety requirements and published procedures. Wear the appropriate eye, ear, or skin safety protection where necessary. Report any unsafe circumstances to management immediately.Maintain an inventory of mechanical tools needed to perform the work for which the technician is trained and qualified that are not normally inventoried by the service department as "Special Service Tools".Properly use the Special Service Tools, shop equipment, and repair manuals provided by the service department. Return them to their assigned location after use.Produce high quality work that evidences pride of workmanship. Perform a quality control inspection on every vehicle, test drive vehicles where necessary, and seek the assistance of the Group Leader when any repair is questionable. Give top priority to any job that has returned due to improper repair or diagnosis.Ensure that every customer's vehicle is returned to them as clean as it was prior to being serviced or repaired. Use fender covers, seat covers, floor mats, and other precautions to prevent the vehicle from getting damaged. Have vehicles washed as necessary.Participate in the technical training as assigned by management and utilize it to the best of one's ability.Actively participate in the Manufacturer's Technician Certification Program and continually upgrade skills in an effort to earn and maintain Master Technician status.Maintain assigned work space in an organized and clean manner. Participate in cleaning the group area on a daily basis before departing from work.Utilize parts requisition forms for procuring parts from the parts department. Provide complete vehicle and customer information for special order parts.Provide complete and accurate written explanations on the repair order to describe the work that was performed.Punch on and off of every repair order to reflect the amount of time spent on each job.Comply with the dealership's policy for establishing flat rate time for all repair work and maintenance services.Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.Utilize the appropriate check sheets when performing pre-delivery services, used car vehicle inspections, 27 point vehicle inspections, and periodic maintenance services.Use shop supplies and materials in a practical and economical manner. Handle all toxic chemicals and hazardous waste according the to the dealership's current policies and procedures.Constructively communicate with other dealership personnel as required to satisfy customer needs.Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customersQualificationsMinimum of 5 years experience (license and certifications huge plus)Excellent customer service skillsDetailed orientedDexterity, requiring a steady hand, excellent hand-eye coordination.Mechanical skillsTroubleshooting skills * Valid driver’s license and clean driving record
  • Must be willing to submit to a drug screen & background check.
I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.

Paul Miller Auto Group