Barista - PT

Barnes & Noble

  • Barnes, WI
  • Permanent
  • Part-time
  • 1 day ago
Job SummaryBarista - PTEmployment TypePart-TimeWhat You Do
  • Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
  • Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
  • Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
  • Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
  • Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
  • Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
  • Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
  • Recognize and offer to help both customers and employees with urgency and care.
Knowledge & Experience
  • Passionate about the products we serve.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Listen to people and enjoy solving problems.
  • Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
  • Well-organized, efficient, and able to multi-task.
  • Can clearly and respectfully communicate and express oneself.
Expected Behaviors • Treat customers as the first priority at all times.
  • Take initiative and consistently grow and expand café knowledge.
  • Enjoy making recommendations and engaging with others.
  • Exhibit and demonstrate initiative.
  • Support company goals and initiatives and is a team player.
  • Show respect and kindness to fellow employees and customers.
  • Accept responsibility and execute all assignments correctly and with care.
  • Accept coaching and feedback from others openly.
  • Flexible and can adapt to an ever-changing environment.

Barnes & Noble