Project Coordinator/Inside Sales Assistant
Tom Barrow Company
- Orlando, FL
- Permanent
- Full-time
- Comprehension of construction plans and specifications: ability to do material take-offs, select material on core products based on specifications, price material using manufacturer software, write a quotation to distribute to customer.
- Post-sale job management: ability to book a job, set up and manage a job file; understand the submittal process, order entry with factories and warehouse, complete the electronic billing sheet; expedite orders; process freight claims; process factory invoices and stock sales.
- Relationship building with customers and factory personnel; liaison for Outside Sales Engineer
- Interactive communication with Outside Sales Engineer, factory representatives and customer personnel to facilitate meeting project deadlines and customer needs
- Multi-tasking and prioritizing daily tasks to provide unparalleled customer service
- Take-off material from mechanical drawings using OST, understanding the importance of drawing notes/details.
- Select material and equipment on core products, based on specifications and schedules
- Price take-offs using manufacturer pricing software/data
- Write a scope letter/quotation for distribution to customer(s)
- Assist the Quotation Department with quoting jobs
- Mentor quote jobs when needed
- Book a job, set up and manage a job file (manual/electronic) including proper documentation of notes & correspondence
- Understand freight claims; how to deal with damaged or shorted shipments
- Process factory invoices/billing to customers
- Process stock sales
- Understand credit application process
- Process credit card transactions/ forward order(s) as needed
- Build professional relationships with customers & factory personnel; be a liaison for Outside Sales
- Execute responsibilities with speed, accuracy and efficiency
- Perform timely intial review of plans and specification and send to approprate factories for quotes
- Submit Prior Approval requests, in a timely manner
- Maintain and coordinate branch bid list
- Competitive Salary plus Profit Sharing Yearend Bonus
- Medical Insurance (effective start date), Health Savings Account (HSA) with Company contributions, Dental, Group Life, Short-term & Long-term Disability Insurance; Voluntary Benefits: Supplemental Life, Accident, Critical Illness, Legal Assistance and Vision Insurance offerings
- 401(k) Retirement Plan with Company profit sharing match (effective start date)
- Paid time off!
- Integrity is a cornerstone of how we do business
- Your unique talents and skills can make a difference
- You are part of a success-driven team
- You can realize your professional and personal goals
- You are treated with respect; where you are valued
- People join our team and stay
- Passionate about serving customers (internal and external)
- Positive and energetic
- Dedicated to providing solutions
- Able to recognize and seize opportunities
- Success-driven
- Effective organizational skills: current projects may number from thirty to one hundred fifty jobs at different stages of development
- Technical aptitude and product knowledge: the ability to offer pre-sale and post-sale support
- Computer skills: Microsoft Windows environment software used for selection, pricing, quoting, submittals, ordering, expediting shipment, billing, communicating with factories and customers
- Problem Solving skills: ability to creatively address problem issues to point of resolution which might include application, delivery and installation issues
- Stress management skills: multitasking with constantly changing priorities in an industry with many deadlines; handling a large number of active projects at different stages of completion.
- Organizational & time management skills; ability to prioritize and re-prioritize as needed Exhibit excellent customer service, i.e., a "can do" attitude with a timely response with a strong phone presence and a customer-oriented approach