Summer Worker - Human resources

Wheels

  • Des Plaines, IL
  • Permanent
  • Full-time
  • 19 days ago
Job Description:Job Title: Talent Development CoordinatorDepartment: Human ResourcesReports To: Manager, Talent Development (Skills/Competencies Pillar)Prepared Date: July 2023Approval-Dept. Mgr/Dir: Karen Henry, Senior VP, Human ResourcesApproval- Dept. Head: Mary Formosa, Chief Human Resources Officer (CHRO)Approval-H.R.:FLSA Status: Non-ExemptJOB OVERVIEW:Perform general learning and development responsibilities, including but not limited to providing support and service to the Talent Development (TDev) team and Wheels employees. Respond to general training questions, maintain accurate Human Resources information (HRIS) and reports, and coordinate various talent development programs and events, including facilitation/presentation of training courses, as needed. Participate in department process improvement and tracking efforts and support other administrative responsibilities for the Human Resources team.KEY RESPONSIBILITIES:
  • General TDEV Support
  • Respond to general TDev questions and requests in a timely manner.
  • Collaborate with TDev Team, partners, and stakeholders to deliver on projects to meet department and organizational strategic and operational priorities.
  • Coordinate and support TDev Team learning events including both in-person and virtual events (Including coordinate set-up arrangements; coordinate virtual session production; prepare and assist with materials; create and manage rosters, track completions and evaluations, and assist with clean up as needed.)
  • Facilitate/present online and in-person instructor-led courses, as needed.
  • Coordinate activities for mandatory compliance training including creating courses, tracking completion, reporting results, etc.
  • Learning Management System (Workday) Administration
  • Assist the TDev team in configuring, testing, maintaining, and updating learning objects, assignments, records, and resources in the company’s Learning Management System (LMS) Workday.
  • Create and manage Workday courses, programs, campaigns, reports and dashboards.
  • Answer learner and leadership questions and help troubleshoot LMS issues.
  • Create and run regular reports on attendance, enrollment, usage, and other relevant TDev metrics.
  • New Employee Orientation/Onboarding
  • Ensure new employees and contract/contingent workers are set-up in Workday correctly for a great onboarding experience.
  • Become primary facilitator/presenter to conduct appropriate sections of onboarding experience, including first week welcome, building tours, onsite and virtual training sessions, and other onboarding activities and events.
  • Provide administrative support to other onboarding facilitator(s), including ensuring all participates have joined, troubleshoot log-in or other issues, provide follow-up documents, ensure learning completed in time to meet compliance requirements, provide support to new hires, etc.
  • Engagement & Communication
  • Manage TDEV team email inbox, phone, and mail – coordinate communications by being the first point of contact for responding to inquiries.
  • Keep internal and external TDEV calendars updated with events and information.
  • Partner with internal communications team and contribute to the weekly HR newsletter and other communications by providing timely TDEV content.
  • Build effective working relationships with TDEV partners and relevant stakeholders to support and effectively communicate TDEV vision, mission, priorities, support, resources, and events.
  • Team Resource Management
  • Purchase and manage all TDEV team supplies.
  • Manage the use of TDEV equipment, books, and other resources and track their movement and upkeep.
  • Assist with TDEV Budget, submit invoices for payment; and reconcile department credit card statement on a monthly basis.
  • Research and communicate with vendors and suppliers, as needed; Maintain all vendor and supplier contracts, licenses, and renewals.
  • Miscellaneous
  • Provide back-up administrative support for other members of the HR and TDev team, as needed.
  • Participate in department process improvement activities.
  • Complete other duties as assigned.
SKILLS/COMPETENCIES:
  • Skills in Microsoft Outlook, Excel, PowerPoint, and Word required. Skills in One Note, SharePoint, MS Teams and other products, a plus.
  • Experienced in managing learning/reporting in an LMS (Workday preferred)
  • Demonstrated ability to engage audience as a training facilitator/presenter
  • Make a positive impression in written, verbal, and face to face interactions.
  • Proven track record of life-long learning and growth mindset
  • Detail-Oriented
  • Creative problem-solving skills.
  • Care and understanding for people.
  • Ability to work with confidential information and maintain confidentiality.
  • Ability to work in a remote/hybrid team environment.
  • Flexibility/ability to handle multiple tasks and changing priorities.
  • Takes leadership in making suggestions and implementing process improvements that improve accuracy and efficiency.
EDUCATION and/or EXPERIENCE:At least two years of relevant administrative and/or teaching/training experience.High school diploma or equivalent.PHYSICAL DEMANDS:Frequent and extended sitting.Some light lifting.METRICS AND MEASUREMENTS:Timely completion of tasks and projectsAccuracy of databases and listsPositive customer service commentsPositive team and stakeholder relationshipsEEO StatementWheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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