
Executive Assistant, Auxiliary Services
- Nashville, TN
- Permanent
- Full-time
- Manage complex calendar and scheduling needs for the COO and Senior Director, ensuring alignment with key institutional priorities and proactively resolving scheduling conflicts.
- Coordinate meetings, events, and travel logistics, including preparation of agendas, briefing materials, itineraries, and submission of travel and other expense reimbursements.
- Draft, review, and manage correspondence, reports, presentations, and other executive-level documents.
- Track and follow through on action items, project timelines, and deliverables in coordination with staff and university partners.
- Serve as the initial point of contact, virtually and in person, for the COO's and Senior Director's offices, offering a welcoming and professional presence to all visitors and stakeholders.
- Prioritize and delegate tasks as needed, especially during large projects or events, leveraging support from other Executive Assistants as appropriate.
- Serve as a liaison between the Division of Administration and Senior Director of People Operations and university leadership, faculty, staff, students, and external partners.
- Support the planning and execution of division-wide initiatives, including retreats, forums, and special projects.
- Oversee status updates and project tracking to ensure timely reporting to the COO and Chief of Staff.
- Maintain strong knowledge of university and divisional events, ensuring the COO's presence and participation where needed.
- Participate in key meetings to capture notes, identify action items, and assist in follow-up and execution.
- Oversee office communications and leadership/divisional meetings, ensuring agendas, minutes, and follow-up communications are executed smoothly.
- Handle sensitive and confidential matters with a high level of discretion, judgment, and professionalism.
- Maintain confidentiality related to personnel, finance, legal, and strategic matters discussed within the Division of Administration and Senior Director of People Operations.
- A bachelor's degree or equivalent work and/or military experience is required.
- A minimum of 5 years of progressively responsible administrative experience supporting senior or executive-level leaders is required.
- Prior experience in higher education or within a large, complex organization is strongly preferred.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills, with the ability to manage multiple priorities under tight deadlines.
- Demonstrated ability to exercise sound judgment, discretion, and tact in handling sensitive matters.
- Excellent attention to detail and independent problem-solving abilities
- Strong interpersonal skills and the ability to work both independently and as part of a collaborative team.
- Demonstrated ownership of small but impactful operational details, which elevate the overall experience and effectiveness of the office.