UIPath Dev/Support Engineer

CoSourcing Partners

  • Providence, RI
  • Permanent
  • Full-time
  • 1 month ago
JOB TITLE
UiPath Developer / Support EngineerJOB TYPE
Full-Time, Direct HireLOCATION
Johnston, RI (Hybrid – 3 days onsite/week)REPORTS TO
Automation Engineer VPPOSITION OVERVIEWThe UiPath Developer / Support Engineer will be responsible for maintaining, enhancing,
and providing L2 support for a fleet of 400–500 UiPath bots deployed across enterprise
applications. This individual contributor role is focused on ensuring operational stability,
resolving issues promptly, and delivering improvements that enhance automation
resiliency.KEY RESPONSIBILITIES
  • Respond to Level 2 support requests and resolve production incidents within SLA.
  • Analyze logs and diagnose failures in UiPath workflows and orchestrations.
  • Apply fixes and enhancements to existing automation solutions.
  • Collaborate with developers and process owners to resolve defects and apply updates.
  • Automate recurring diagnostics or triage tasks to improve support efficiency.
  • Document all activities in ticketing systems and knowledge repositories.
  • Participate in root cause analysis and contribute to continuous improvement initiatives.
  • Explore opportunities for AI/ML integration to automate error prediction or support
tasks.MUST-HAVE QUALIFICATIONS
  • 2–4 years of professional experience with UiPath (development or support).
  • Strong debugging and problem-solving skills using UiPath Studio and Orchestrator.
  • Ability to work independently under pressure and meet SLAs.
  • Excellent written and verbal communication.
  • Familiarity with log analysis, exception handling, and process documentation.
PREFERRED QUALIFICATIONS
  • Experience supporting bots in an enterprise or regulated environment.
  • Exposure to AI/ML tools for IT operations or automation.
  • Knowledge of enterprise ticketing systems such as ServiceNow or Jira.
  • Understanding of version control systems (e.g., Git) and deployment pipelines.
WORK CONDITIONS
  • Hybrid work environment (3 days onsite in Johnston, RI).
  • 40 hours per week; standard business hours.
  • Collaborative team culture with strong cross-functional support.
INTERVIEW PROCESS
  • 1st Round: Technical Screen (30–45 min)
  • 2nd Round: Team Interview
  • Optional: Live Debugging / Workflow Review
SALARY RANGEBased on ExperienceBENEFITSStandard Client Benefits Package

CoSourcing Partners