
Customer Relations Representative - State Farm Agent Team Member
- Rockford, IL
- $40,000-46,000 per year
- Permanent
- Full-time
For over 10 years, we’ve built a team of 9 passionate individuals with over 100 years of combined insurance experience. Our office is a lively, collaborative space where we work hard, support one another, and celebrate our successes with Food Days, Competition Days, and Marketing Events!Why Join Us?
We’re not just an insurance agency—we’re a team that values growth, camaraderie, and success. If you’re ready to be part of a group that celebrates wins with food, competitions, and community-driven marketing events, we’d love to hear from you!Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401K
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment