Customer Service Representative
Aspen Contracting Inc
- Lee's Summit, MO
- $16.00-18.00 per hour
- Permanent
- Full-time
- 3+ years phone-based customer service or administrative work -3+ years in a professional office environment.
- Microsoft Word & Excel experience.
- Direct connection with customers by phone, email and/or chat
- Respond promptly to customer inquiries
- Handle and resolve all customer questions and concerns
- Perform customer verifications
- Direct requests and unresolved issues to the designated resource
- Keep records of customer interactions and transactions
- Record details of inquiries, comments, and complaints
- Maintain customer databases
- Communicate and coordinate with internal departments and employees. Working as office support team to approve incoming projects and process paperwork.
- Medical/Dental/Vision/Prescription Drug
- Competitive Hourly Wage & Profit Sharing
- 401K Plan including a Company Match