Service Delivery Manager (IT sales)

Elite Mente LLC

  • Chicago, IL
  • Permanent
  • Full-time
  • 16 days ago
  • Apply easily
Job Title: Service Delivery ManagerLocation: Chicago, ILRate: $70-$85/Hr. On W2Contract Duration: 12+ MonthsJob Description:Build credibility with clients and support the account team for technical inquiries and issue resolutionAct as a trusted advisor to key customers, understand their technical requirements and scope technical solutions that align our products/services to meet their needs.Project manage and collaborate with cross-functional teams, including Sales, Business Intelligence, and Operations, to ensure seamless coordination and delivery of technical solutionsProvide ongoing training and documentation for internal sales and operations teams on processes and strategy regarding measurement reporting and best practices to promote knowledge sharingCommunicate complex technical information clearly to non-technical stakeholdersStrong analytical skills and attention to detail, with the ability to interpret data and insights to drive performance and inform future strategiesCultivate a deep understanding of the technology landscape and trends relevant to clients and the ad tech industry GREAT TO HAVEStrong client service skills, as well as knowledge of the prominent technologiesProficiency with Microsoft, excel and 360 & Google SheetResults-oriented, highly productive, self-starter who can multitask and prioritize effectively in a fast-paced environmentOpen-minded to new ideas, feedback, and alternative approaches to adapt strategies based on evolving client needs and industry trendsReagrds,Alan Paul

Elite Mente LLC