Branch Manager
SIXT USA
- USA
- Permanent
- Full-time
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
- Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
- Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
- Organization and Customer Service You are highly organized and have excellent customer service skills
- Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts
- Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
- Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
- Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
- Branch Bonus Plan Participate in a performance-based branch bonus plan
- Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees