
Care Coordination Asst
- Federal Way, WA
- $23.00-32.49 per hour
- Training
- Full-time
- Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker.
- Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
- Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
- Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
- Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
- Manage transportation referrals as requested.
- Comply with confidentiality policies, HIPAA regulations, and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral.
- Ensure compliance with hospital policies, standards of practice, applicable Federal or State regulations pertaining to their role, and contribute to the identification of opportunities for process improvement.
- Prioritize, manage, and document communications relating to insurance requests, authorizations, denials and Physician Advisor status recommendations to the appropriate licensed staff member as applicable.
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing Assistant/Emergency Medical Technician).
- Medical terminology certificate or ability to demonstrate knowledge of medical terminology is required.
- Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills.
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
- Bachelor's degree or BSW.
- Experience supporting clinicians in demanding and fast paced patient care environments.
- None
- LVN/LPN, Licensed BSW, Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician certificate preferred.