Project manager

• Provide best practice oversight and assistance in design and set up of automated marketing campaigns, reporting throughout the customer life cycle and improve processes across platforms.

• Collaborate with other teams (agencies & data) to maximize available resources for client support and successful outcomes.

• Track ongoing progress of projects and deliver timely updates to clients.

• Manage all technical aspects of marketing automation and CRM integration. Communicate issues and technical roadblocks effectively

• Be knowledgeable on email best practices, technologies and trends. Ensure emails follow CAN-SPAM best practices and GDPR compliance.

• Monitor internal testing results and industry best practices. Integrate learning to ensure optimal email results, improved email deliverability, and compliance around permission-based marketingTechnical/Functional Skills:

• 2+ years of extensive hands on experience in Email marketing tools such as Salesforce Marketing Cloud, Adobe Campaign or any other CRM tool

• Debugging and troubleshooting

• Ability to deal well with ambiguous/undefined problems; ability to think abstractly.

• Familiarity with project management tracking tools like ADO, Jira, etc.

• Availability for urgent pull/push campaigns off regular business hours

• Ability to multi-task and stakeholder management to thrive dynamic business environment

• Experience working across multiple agencies and teams.

• Extremely detail-oriented approach with strong analytical skills

• Strong QA skills

• Ownership of projects and actions

• Extensive understanding of Email Marketing, Mobile, and Web Marketing Business practices

• Knowledge of end to end Campaign Management processes

• Excellent technical & analytical skills with strong business acumen

• Previous experience working with Microsoft will be an added advantage.

• Passion to drive improvement in the overall customer experience.

SysMind