The Beach Club HOA Administrative Assistant

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

• Masters accurate knowledge and understanding of Association responsibilities
• Fields calls, questions, and maintenance requests from all Beach Club Owners
• Provides excellent customer service by answering all calls and requests professionally and politely
• Greets visitors to the Owner Relations/Association department, assists them if possible, or directs them to the appropriate entity
• Provides information to all Beach Club owners regarding Association procedures, policy, and projects
• Coordinates projects with owners, vendors, and Association maintenance
• Follows up with team members and owners to ensure all tasks have been completed to the satisfaction of the requestor
• Communicates updates, progress, and developments to the Association Director and Manager, as well as to Association maintenance and other internal entities
• Develops and maintains positive relationships with all Beach Club owners, team members, and vendors
• Assists in putting together packets for meetings and mass mail-outs, including but not limited to printing, copying, stapling, cutting, folding, labeling, and stuffing folders and envelopes
• Reviews the security reports daily and alerts the Association Director and Manager to any issues,
• Collects pet registration forms, issues pet tags, and maintains the owner pet registration files
• Issues owner parking decals and maintains the owner parking decal files
• Receives White Sky service change forms and maintains the White Sky files
• Maintains unit files
• Maintains any project files as needed
• Orders and inventories supplies as needed
• Develops skills with the software Yardi, IQWare, Hiperweb, etc.
• Develops knowledge of the Kaba Oracode web-based keyless entry system and the Onity lock system
• Assists with board meetings, budget meetings, insurance meetings, town hall meetings and annual meetings
• Supports the Association Director and Manager
• Assists in the gathering of information for realtors, banks, and mortgage company requests, such as meeting minutes, financial statements, budgets, etc.
• Assists the Accounting department with questions regarding owner statements and vendor billing
• Assists the Owner Relations department with the scheduling and enacting of maintenance and repairs
• Assists with package deliveries and assists owners in locating their mail/packages.
• Performs other related duties as assigned.

• GED or High School diploma, required
• A positive, enthusiastic individual with exceptionally strong communication skills
• Able to always act professionally under pressure and effectively multitask
• Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendors
• Experience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook required
• Experience with homeowners associations preferred

• Ability to work at a desk on a computer for majority of the shift
• Must be able to stand/walk to inspect towers, etc.
• Must be able to lift/move up to 20 lbs.

Spectrum Resorts