Purpose and Scope: The Forklift Battery Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.Responsibilities:
Represents the company in a neat and professional manner in accordance with company standards.
Practices safety and good housekeeping in all circumstances.
Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
Performs watering system installations.
Conveys information to proper customer contacts.
Safely operates a service vehicle and keeps it in good working order.
Operates a forklift and reach truck on a regular basis.
Recognizes and addresses safety and EPA issues.
Safely and correctly processes non-potable water recovered by the battery wash.
Tests for and analyzes results of acidity level of water (pH).
Performs voltage testing and pressure washing of battery.
Maintains an accurate assigned parts inventory.
Actively promotes point of sale items and allied products and services.
Follows assigned schedule to ensure regular product maintenance.
Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
Ensures work orders are filled out properly and submitted in a timely manner.
Establishes and maintains good working relationships with customers.
Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
All other duties as required.
Experience:
1-3 Years of experience involving battery industry or related experience, preferably within a field service environment. Prior sales or customer service in a field service environment, strongly preferred.
