
Training & Technology Specialist - Records Management
- Washington DC
- $70,000-120,000 per year
- Permanent
- Full-time
- Design, develop, and maintain SharePoint-based solutions to support records and CUI management workflows.
- Create interactive, user-friendly training content using Articulate 360 and other eLearning tools to educate federal staff on records management policies and procedures.
- Collaborate with subject matter experts to translate complex compliance requirements into accessible training materials and job aids.
- Support the rollout of records management modernization initiatives, including user onboarding, training sessions, and helpdesk support.
- Ensure all training and technology solutions align with NARA guidance, agency-specific policies, and accessibility standards (e.g., Section 508).
- Monitor training effectiveness and user engagement, and iterate on content and delivery methods based on feedback and performance metrics.
- Bachelor’s degree in business administration, information systems or a related field.
- Minimum of 4 years of experience in federal records management, with at least 3 years of experience in eLearning design with Articulate 360.
- Experience with SharePoint configuration, site design, and content management in a federal or enterprise environment.
- Proficiency in Articulate 360 and instructional design best practices.
- Familiarity with federal records management policies, including NARA mandates and CUI requirements.
- Strong communication and collaboration skills, with the ability to work across technical and non-technical teams.
- Experience developing training for adult learners in a government or compliance-driven context.
- Experience supporting federal agencies or working within a compliance-heavy environment.
- Knowledge of Section 508 compliance and accessibility standards.
- Background in change management or user adoption strategies.
- The salary range for this role is $70,000 - $120,000 depending on experience
- Expected travel 0-10%; may increase based on business needs
- This is an exempt, full-time position but open to part-time/contracted arrangements
- This role is subject to a hybrid work schedule in the Washington D.C.
- Essential Physical Functions
- Sitting: Particularly for sustained periods of time
- Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another
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