Carrier Relations Analyst

Gallagher

  • Rolling Meadows, IL
  • Permanent
  • Full-time
  • 2 months ago
Job Description:IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewDo you have a passion for Data and Processing and Carrier Relationship Building? Gallagher is seeking a Carrier Relation Analyst in Rolling Meadows to join a top-tier team. This role offers a chance to apply your accounts receivable and carrier relations expertise and contribute significantly to our success!The Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.How you'll make an impactKey Responsibilities:
o Accounting Relationship Management:
o Act as the primary accounting relationship lead with carriers, fostering strong
partnerships.
o Build and maintain robust relationships with key carrier partners.
o M&A Carrier Conversion:
o Oversee the end-to-end process of acquisition conversions to the NAC.
o Collaborate with the offshore team to prepare and present weekly project status
reports to the M&A conversion team.
o Ensure timely and efficient completion of conversions with the offshore team.
o Carrier Relations Development:
o Organize and conduct semi-annual meetings with key carriers to enhance
partnerships.
o Establish and manage escalation paths with carriers to resolve issues promptly.
o Develop and maintain a comprehensive carrier accounting contacts library across
all divisions.
o Collaboration and Communication:
o Work closely with all resources, including the M&A Team, NAC, and branches, to
facilitate smooth operations.
o Address and resolve branch questions and escalations effectively.
o Collaborate with the Manager to reduce turnaround time (TAT) for new
acquisition conversions.
o Documentation and Oversight:
o Oversee documentation processes and handle escalations related to carrier
conversions, including facilitating the completion of special forms.
o Carrier Portal Access:
o Administer and manage escalations for Carrier Portal Access for Commission
statements.
o Carrier Consolidation:
o Identify and pursue opportunities for carrier consolidation to optimize
operations.
o Legacy Bank Account Management:
o Work with the M&A team to close legacy bank accounts for recent acquisition
partners that have converted to the NAC.
o Communication Leadership:
o Lead accounting carrier communication for NAC through phone, email, and other
channels.
o Accounts Receivable Support:
o Assist in other accounts receivable-related support functions as needed.
o Special Projects:
o Participate in and lead special projects related to Direct Bill Commissions.
About YouRequirements
  • High School diploma.
  • Minimum of 1 year of related experience in accounts receivable or a similar role.
Preferred Qualifications
  • Associate's degree or equivalent experience in a relevant field
  • Ability to work in a hybrid model.
Desired Behaviors
  • Exceptionally diligent and organized.
  • Strong analytical skills with the ability to perform detailed research.
  • Proven ability to successfully implement solutions for invoicing and payment issues.
  • Collaborative individual who excels in an inclusive and encouraging environment.
  • Ambitious and driven to compete and excel in a fast-paced industry.
#LI-LB3
Compensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
Other benefits include:
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...
We value inclusion and diversityto review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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