Hotel Operations Manager

Double Star Hospitality Westlake Ll

  • Westlake, OH
  • $45,000-55,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Key Duties and Responsibilities:Supervising Staff:Hiring, training, scheduling, and supervising all hotel staff, including front desk, housekeeping, food and beverage, and maintenance.Managing Budgets:Developing and managing the hotel's operating budget, controlling expenses, and maximizing revenue.Ensuring Guest Satisfaction:Addressing guest complaints, resolving issues, and implementing strategies to improve guest experience.Maintaining Facilities:Overseeing the upkeep of the hotel's physical environment, ensuring it is clean, safe, and well-maintained.Ensuring Compliance:Enforcing health and safety regulations, as well as other relevant policies and procedures.Inventory Management:Monitoring and ordering supplies and equipment for the hotel.Collaboration:Working with other departments, such as marketing and sales, to promote the hotel and its services.Strategic Planning:Developing and implementing strategies to improve operational efficiency and achieve business goals.Financial Management:Analyzing financial performance, identifying areas for improvement, and implementing cost-saving measures.Problem Solving:Identifying and resolving operational issues, both proactively and reactively.Performance Management:Conducting staff evaluations, providing feedback, and fostering a positive work environment.

Double Star Hospitality Westlake Ll