Service Technician - Agriculture Equipment
Monroe Tractor - Springville
- Springville, NY
- $20.00-39.00 per hour
- Permanent
- Full-time
- Provide technical service to equipment.
- Read job order, observe, and listen to vehicle in operation to resolve malfunction and plans work procedures.
- Follow checklists to ensure all critical parts are examined.
- Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
- Test-drive vehicles to ensure that they run smoothly.
- Tag all warranty parts and returns to warranty clerk.
- Attend training classes and keep tabs on factory technical bulletins.
- Develop and maintain positive relationships with customers to increase overall customer happiness.
- Properly complete the service and/or repairs assigned by supervisor.
- Complete all work according to the applicable safety requirements and published procedures.
- Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
- Maintain your designated workspace in an organized and clean manner.
- Ensure guest vehicles are returned as clean as they were prior to being serviced.
- Show the utmost courtesy to all guests, visitors, and dealership personnel.
- Make every effort to achieve the production objectives set by management.
- Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
- Any other duties as outlined by the Service Supervisor and, or management.
- Prior experience in heavy construction equipment or agriculture equipment required
- Strong independent work ethic, able to work within a team
- Excellent customer service skills; a builder of relationships
- Clear and concise communications
- A strong sense of urgency, focusing on time
- Computer skills
- Annual Tool/Shoe Allowance
- Shop equipped with the newest technology and equipment
- Uniforms provided
- Discounts on products and services
- Highly productive shop
- Continued education, manufacturer hands on and web-based training
- Competitive wages
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Generous Paid time off Policy
- Short/Long Term Disability
- Family owned and operated
- Annual Reviews